Terms of Service SMS


  • Patriot Pathway LLC – SMS Terms of Service


    Effective Date:

    April 13, 2025

    Company Name:

    Patriot Pathway LLC

    Phone Number:

    (254) 677-6617

    Email:

    [email protected]

    Website:

    www.patriotpathway.com

    Business Address:

    525 Rt. 73 N., Suite 104, Marlton, NJ 08053




    1. Overview


    Patriot Pathway LLC (“

    Company

    ,” “

    we

    ,” “

    our

    ,” or “

    us

    ”) provides SMS (text message) communications to users and clients who opt in to receive messages related to our services. These may include marketing promotions, application updates, consultation reminders, and customer service communications. By subscribing to receive SMS messages from us, you agree to the following SMS Terms of Service (“

    Terms

    ”).




    2. Program Description


    Our SMS messages may include:


    • Educational and promotional messages regarding VA loans, refinancing, or real estate services

    • Appointment reminders or service follow-ups

    • Application and consultation updates

    • Client support and feedback requests


    We may send both one-time and recurring messages depending on your level of engagement with our team.




    3. How to Opt-In


    You may opt in to receive SMS messages from Patriot Pathway LLC through one of the following methods:


    • Filling out a lead or consultation form on our website and checking the SMS consent box

    • Verbally or digitally consenting during a phone call or online chat (with documentation)

    • Texting a keyword (e.g., “START” or “VAHELP”) to a designated number from your mobile device


    By opting in, you authorize us to send SMS communications to the mobile number you provided.

    Your consent to receive messages is not required as a condition of purchasing services.




    4. Message Frequency and Cost


    Message frequency will vary depending on your relationship with us. Common interactions may include:


    • 1–4 messages per week during active consultations or services

    • Periodic marketing or informational messages if opted in


    Standard message and data rates may apply

    from your carrier. Patriot Pathway LLC does not charge a separate fee for SMS participation.




    5. How to Opt-Out


    You can opt out of SMS communications at any time by:


    • Replying STOP

    • to any SMS message you receive

    • Using any standard opt-out keyword, such as CANCEL, UNSUBSCRIBE, END, or QUIT


    Once we process your request, we will send a confirmation and stop sending further messages. To re-subscribe, you must provide renewed consent using one of our opt-in methods.




    6. How to Get Help


    If you need assistance or information about our SMS program:


    • Text

    • HELP

    • to the number from which you received the message

    • Contact our support team at

    • [email protected]

    • or call

    • (254) 677-6617




    7. Data Privacy and Security


    We take your privacy seriously. We do not sell, rent, or share your phone number or message data with unaffiliated third parties. Your SMS opt-in data is used solely for communication between you and Patriot Pathway LLC, and it is stored securely.


    See our full

    Privacy Policy

    for more information.




    8. Message Delivery Disclaimer


    We are not responsible for:


    • Delayed, undelivered, or blocked messages due to carrier filtering or network issues

    • Carrier outages or any technical malfunction outside our control


    Mobile carriers are not liable

    for delayed or undelivered messages.




    9. Compliance with Laws


    Our SMS communications comply with:


    • Telephone Consumer Protection Act (TCPA)

    • CTIA Messaging Principles and Best Practices

    • Relevant

    • state privacy and communication laws


    By subscribing, you agree to receive messages in accordance with these regulations and understand your right to opt out at any time.




    10. Changes to These Terms


    Patriot Pathway LLC reserves the right to modify these Terms of Service at any time. Updates will be posted on our website with an updated effective date. Continued participation in our SMS program after changes are posted constitutes your acceptance of the new Terms.




    11. Contact Information


    Patriot Pathway LLC


    📍 525 Rt. 73 N., Suite 104, Marlton, NJ 08053


    📧

    Email:

    [email protected]


    📞

    Phone:

    (254) 677-6617


    🌐

    Website:

    www.patriotpathway.com

Contact with Concerns